Welcome to the New Balance online Order Management System. This site puts you in control of your New Balance orders. The top navigation buttons allow you to view products, place orders and check the status of orders. Your information is continuously updated and readily available 24 hours a day, 7 days a week. Please contact Customer Operations at 800-343-1395 if you need further assistance or if you have any questions.

For documentation on how to navigate within this site, please click on the Menu option and click on Help. Training documentation can also be found when you first log into nbcustomers.com by navigating to Resources >Training > Ordering Standards.